Commercial support 

Get free community support in our Slack community, or a paid commercial support plan. 

If you have purchased a support contract with your Basebox instance, please use our Support platform

  • Our support team is available weekdays 9 a.m. – 5 p.m. CET
  • Next business day response
  • Developer-led support from the team that built Basebox 
  • Incident tracking with Freshdesk